Careers: Tattooed Operations Manager

We chat to Lauren who works as the Operations Manager of Twisted Burger Co in Sheffield about a day in the life managing a developing food franchise and her growing collection of beautiful tattoos… 

How old were you when you got your first tattoo?

I got my first tattoo when I was 18 so it’s not like I’ve got this underage story of a shit tattoo, even though it is a bit. I don’t think I’ll ever get it covered because I like that it’s my first tattoo, I like the back story. It was done in some dodgy tattoo shop in Rotherham and I got it because I wanted to know what a tattoo felt like. It’s just below my ankle and it’s ever so tiny, just a little daisy with some really shitty swirly stuff around it and I think it cost a tenner. I was bit worried that my foot was going to drop off but at the time I thought that it was the shit, like the bees knees, that I was so cool and took loads of pictures to put on the internet like ‘look at my new tattoo’ but I do still love it.

What drew you to tattoos, did anyone influence you?

Richard Lazenby from Crooked Claw Tattoo who is doing my right arm sleeve. His stye is very traditional, thick lines and bright colours that’s the kind of style that I like. There’s also someone I like called Filip Henningsson who works at Red Dragon tattoo in Sweden who I religiously follow – he is incredible. One day I want to go to Sweden just to get tattooed by him, he does really cool flash as well as a lot of necks and hands because obviously he is that good. And then my friend Alexandra Bawn her tattooing is incredible it is so intricate but she’s really versatile and changes. She also just got engaged to Matt Webb who is also a tattooist and I love his style and insanely bright colours. I usually just wear black so I kinda like my bright tattoos.

By Richard Lazenby at Crooked Claw Tattoo

Can you tell us about some your tattoos?

I have these three party dots on my hands, which I have matching with Anthony Allen from Skull & Bones Boys Club. We actually tattooed each other at 3am when we were absolutely hammered in my kitchen. We decided whilst drunk that we were ready for our party dots. So we bleached down the kitchen, got a sewing needle and some biro ink and put these black dots on each others hands. It was very silly but they’ve sort of grown as our friendship group has now got them too.

Then I’ve got ‘CFTHY’ which stands for Cult For The Haggard Youth which is an album by Dead Harts. I think there are now 14 or 15 people with this now in different places which is incredible. Next to that I have my brotat with Dom from Dead Harts as it was Friday the thirteenth and Niall Shannon was doing £13 flash so we got matching ones.

By Niall Shannon at Forgiven Tattoo

My baby is this one on my forearm, which is my late grandad. He passed away in February 2014, and I’ve got his nickname Sonny and my late grandma’s name Joan as well. I gave the task to Richard Lazenby and said here’s a picture of him do it in your traditional style. He did this beautiful traditional portrait of him but it’s not realistic but still a likeness of him in Richard’s style. I was originally going to get him on my leg but I changed my mind once I saw the design and I had him on my forearm, so it is definitely my all time favourite. Then I have a butterfly for one sister, a horse shoe for my other sister and some of my sleeve was paid for by family members. I’m building up bits and bobs like that and I’m getting some for my mum and dad further up my arm.

How did you get into your current role?

I actually started working for The Harley (flagship Twisted Burger Co venue) in October 2013 as the assistant manager of The Harley not Twisted Burger Company and within the space of a couple of months I moved up to being general manager, running the building, the club nights, managing all the staff and everything like that. From that my boss, Dave Healy saw something a little bit more in me, saw my ambition, saw my passion for food and my work ethic. I have always worked really hard all my life and he said right I don’t want you to be general manager anymore I want you to be the operations manager of Twisted Burger Company they need someone and I think you are the right person. I’d never been an operations manager before, I had no clue what I was doing and he said not to worry he’d teach me. So as well as the operations manager my role also entails being the area manager, the brand manager and I do all the marketing.

Did you have to get qualifications or did you work your way up?

I’ve been in the hospitality industry since I was 14, waitressing and working my way up. I also did some other management jobs before I was at The Harley but at the same time I went to university and got a degree in media studies and got a couple of NVQ’s in hospitality and catering so I got my qualifications as well. I originally wanted to go into radio but my career in hospitality just took over and I kept getting promoted. I’ve never had a company that has pushed me to be so creative and it’s definitely brought out the best in me.

Dead Twisted Vegan Sauces

What is a typical day like?

I’ll just describe what has been happening in March and that may just show you how crazy my career actually is! We’d planned to release our sauce range with Drop Dead, a new menu and a unit at the Moor Market in Sheffield City Centre. But originally these were all spaced out in our business plan for the year. Various things happened and it all ended up dropping into March. So in the space of like five weeks we launched the unit at the market, we launched a sauce range and we launched a brand new menu across all our franchises. So it has just been a really crazy past few weeks. But obviously everything that we’ve done with the sauces, from designing the labels with Tom J Newell, to coming up with the right recipes to the names on the new menu has just been mad.

It is just myself and Alex Malins who do all the day to day working for Twisted Burger Company, he is the executive chef but he has a lot more involvement than just the cooking- we do a lot together. It’s a very fun job, hard work but very rewarding.

Sweet Potato Fries from Twisted Burger Co

How do you dress for work? Do you show off your tattoos?

We dress however we want, most offices have a dress down Friday but usually I do dress up Fridays but just on my own because I do like to wear smart clothes and dress up a bit! If I’ve got meetings with future franchieses and I’m doing a sales pitch I will always dress up a little bit.

Do you find in hospitality people react more to your tattoos? 

I actually worked for Wetherspoons before I worked here and as soon as I got my first visible tattoo my boss sort of said  ‘you’re covering that up’ and they wouldn’t let me have my nose ring in either. Here there is a lot more freedom and it took me quite a while to get used to it after having to dress so smart all of the time. So coming to Twisted Burger Co and letting myself go was a bit of a weight off of my shoulders in a strange kind of way. But when I was working behind the bar, customer facing you do get a lot of comments or people touching you are grabbing where your tattoos are. But you just kind of get on with it.

The new Twisted Burger Menu

Do you have any advice to other people considering their careers when getting tattooed?

In the day we are in now I don’t think it matters as much as it used to but obviously with things like face or hand tattoos you’ve got to be quite discreet unless you know for the rest of your working life that you are going to be in a company that doesn’t mind you having those. But even with that sometimes when I have business meetings with future Twisted Burger franchisees I do cover up just to look a bit more professional rather than risk that judgement.

Even as a tattooed person I have that opinion that to look smarter you should cover your tattoos up – it depends entirely on who you are with and what you are doing. I don’t want to risk a bad decision for this business but then sometimes that is the quirk of Twisted Burger Company in that we can dress and look how we want. A few of us are tattooed and Alex Mallins my colleague has his eyebrow pierced so he is a bit of a goth as well. So if we turn up to a business meeting I bet sometimes people think God what have we let ourselves in for and then we sell our product and they think it’s a great product and a great brand. We’re so proud of TBC so its really easy to say great things about it because we love it as well.

We just want to grow in Yorkshire and keep getting bigger. It’s a lot of work to do but I love working here and I love my job!

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After we spoke to Lauren we then had the pleasure of checking out Twisted Burger Co’s new menu.  

From the ‘Return of The Mac’ burger with a pesto and mac and cheese combo to the incredible ‘Bury me in Smoked Sausage’ their new menu did not disappoint. If you’re into your chicken burgers but fancy something a bit different it’s well worth it for the creole mayo and smoked sausage topping.

Return of the Mac Burger

Bury me in Smoked Sausage Burger

But it was the ‘Drop Dead Twisted Barbecue Burger’ that really raised the stakes with a double vegan ‘meat’ patty, vegan ‘cheese’ slice and bbq jackfruit in the new Dead Twisted sauce which made this carnivore think twice before she orders another TBC burger.

Drop Dead Twisted Barbecue Burger

But if you aren’t in the mood for burgers Twisted’s ‘Jalapeño Business Fries’ hit the mark along side more amazing new sides to the menu. The incredible ‘Highway to Falaf-hell’ with coconut and coriander drip and ‘Hang up the chick habit’ consisting of a basket of confit chicken wings has an unbelievable blue cheese dip and will fill you up as much as any burger!


Pig Pimpin’ Fries

Crack ‘n’ Cheese

Highway to Falaf-hell

Jalapeño Business Fries

Next time be sure to check Twisted Burger Co at one of their venues across the North.

A Chocwork Orange Beer Launch

Last weekend our music writer Amber Carnegie had the pleasure of heading to BrewDog Sheffield to try their latest beer collaboration. Here’s what she got up to… 

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‘A Chocwork Orange’ has been created by BrewDog in Sheffield, and independents Abbeydale Brewery and Skull And Bones Boys Club. A chocolatey pale malt brewed with a focus on citrus fruits and orange peel. The result-  a rich beer with a lasting flavour that left you wanting another pint.


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‘A Chocwork Orange’ have nailed it with a chocolate focused beer with none of the artifical taste that you sometimes associate with chocolatey beers. The chocolate notes coming from real cacao nibs and chocolate malts for a moreish flavour that certainly paid off with the first cask selling out in under two hours.

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The launch also gave us a taste of the latest Skull And Bones Boys Club collection with baby pinks, pastel blues and intriguing washes framing the bar. As their brand evolves so do their pioneering collections, with already iconic products such as chopping boards and straight razors who knows what SABBC will be adding to their portfolio next.

Find out where you can try ‘A Chocwork Orange’ here.

Samantha Fielding: Performer

Samantha Fielding is a 42-year-old photographer and creator of the Performer portrait project, a book celebrating the creative minds and secret worlds of night performers. We chat to Samantha about her upcoming book… 

Performer is a homage to the night performer the strong and creative minds that make you forget about the everyday world we wonder in. Night is a time for reinvention. No one understands this better than the underground performer. Bursting free from the limitations of routine and shedding the skin of an every day identity, they become someone else. Someone braver. Someone wilder. Someone truer.For the night time performer especially, there is a certain isolation that comes with putting their vision and endeavour out there. The irony is that they find exhilaration and purpose in their respective acts or identities, and yet they are often judged and mocked as oddballs, outcasts, or freaks.

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As both a photographer and interviewer, I shone my light back stage and focussed on the characters behind the parade of masks, eager to capture both the practised pose and the unguarded moments. The result is a series of portraits that capture the beating hearts of a world I feel fortunate to have been able to document. I will say that not only is this book an homage to the featured artists, it also challenges the judgements and preconceptions that we make of others.  Either way, I hope my lens conveys a sharper understanding of this misunderstood world. And I hope this work fosters a new communion between the audience and the performer.

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I grew up in the south of Spain where my mother owned night clubs. From a young age I was curious of the glitz and glam of the drag queens that had a night club next door. Stunning and tall they always let me sit and watch them put their make up on. I feel at home in this world. I am not a performer but maybe a closet performer. I go to Burningman every year. I actually met my husband there 10 years ago. I have always loved dressing up and have a garage filled with feather head dresses and costumes for all styles and occasions.

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I want this book to cover all walks of performance artist’s from burlesque to drag, fire eaters to contortionists. I have given myself three years to travels to London, Berlin, Paris, New York, Las Vegas,  Los Angeles and San Francisco. I hope this book brings an understanding to the every day person that you should never judge a book by it’s cover. Through my journey I have met some of the smartest, happiest, well travelled and well versed artists. These performers choose life.

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Watch Samantha’s video below to find out more about the performer project: 

Gypsy East Desert Erotica Photo Shoot

In the depths of the Rajasthani desert, the Gypsies created magic… 

Check out the Gypsy East ASOS for your own magical treasure that the gypsies discovered on their travels 

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Art direction & styling – The Gypsy East Collective
Model – Emily-Louise McGuinness
Photographer – Alexandre Fantie-James
Shoot assistant – Harry Newbould

 

Tattoos in the Desert

Alexandra Langston is a creative copywriter, editor, and part-time blogger, living and working in Qatar. In this post Alex talks about being a tattooed Caucasian woman in a predominately Muslim country… 

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There are some parts of the Middle East that are almost indistinguishable from Europe. A huge Western ex-pat community, and the shops, bars, hotels, and events built to accommodate them, plus a booming tourism industry in many places, are a major reasons for this – with Dubai in particular fully embracing Western culture.
Qatar, however, is like Dubai’s little brother: playing catch-up with the economic, architectural, and cultural changes.
When my husband and I moved to Qatar one and a half years ago, we did it completely blind. After plans for a move to Asia fell through, and only a cursory Google of Middle Eastern countries, we applied for a few jobs and Qatar came up trumps. Neither of us had ever visited the region, and we had barely even heard of the tiny thumb-shaped peninsular that is Qatar. So we took a leap of faith, and just two weeks after getting married we had packed our bags, and were on our way to a new life in the desert.

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I was terrified. An outspoken, tattooed woman, with a penchant for short skirts and sinking a drink or two; I strongly doubted I would be a good fit for this conservatively Muslim country. Of course I fully intended to respect their laws, religious and otherwise, but I worried about inadvertently offending someone or causing myself problems.
From the very beginning, there was a large amount of pretty uninhibited staring, which I initially put down to being blonde, Caucasian, and female. I quickly realised though that there is a large, mostly male, Indian ex-pat community here too, and that staring is a quite harmless part of their culture.
As it turned out, I really didn’t need to worry about having tattoos at all.
I found that curiosity, above all else, abounds here. It is completely fine to have them, and there is no need to conceal them beyond the expected standard levels of decency, but because tattooing is illegal, and there are no tattoo shops in the entire country, knowledge of tattoos is quite limited.
The most frequent reaction I get is one of surprise, followed quickly by the question: ‘is that permanent…forever?!’ I still get the usual questions about it hurting, even long after healing is complete, and I once had a lengthy discussion about ink entering the bloodstream, but I get the impression that these queries come from genuine interest, rather than judgement – and I have even been asked to model my tats for an amateur photographer!

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I’m not sure if it’s the relative rarity of a woman with tattoos, the ever increasing Western influence on the country, or the prerequisite need to cover arms above the elbow and legs above the knee, but so far the consequences of being a tattooed woman in Qatar have been surprisingly minimal.
With more tattoos already planned, I can live with the questions, and I don’t even mind the staring…most of the time.